The QMS design should be influenced by the organization’s varying objectives, needs, and products and services provided. Quality Management System (QMS) Principles Establishing and implementing a QMSīefore establishing a quality management system, your organization must identify and manage various connected, multi-functional processes to help ensure customer satisfaction. Customer satisfaction from product quality.The organization’s quality policy and quality objectives. Quality management systems should address an organization’s unique needs however, the elements all systems have in common include: Elements and requirements of a QMSĮach element of a quality management system helps achieve the overall goals of meeting the customers’ and organization’s requirements. Other standards related to quality management systems include the rest of the ISO 9000 series (including ISO 9000 and ISO 9004), the ISO 14000 series ( environmental management systems), ISO 13485 (quality management systems for medical devices), ISO 19011 (auditing management systems), and IATF 16949 (quality management systems for automotive-related products). ISO 9001:2015 specifies the requirements for a QMS that organizations can use to develop their own programs. ISO 9001:2015 is the most recognized and implemented quality management system standard in the world.
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